Frequently Asked Questions

Product Trial

How do I go about getting a product trial
Please go here to see the instructions on how to get a product trial and start the process!

Ordering Process

How are payments processed?
All payment processing is handled by a 3rd-party processor 2Checkout, you will be redirected to their secure website when ready to pay. No credit card information is processed by the SQLX website, nor is any information saved by us. Your transactions are guaranteed secure and safe.

What is the process for refunds?
We offer a free, no-obligation, 30-day trial license, making refunds unnecessary. You may cancel your subscription at any time; your license will remain valid through the end of the currently licensed period and will then naturally expire.

What can I expect to see on my email sales receipt from 2Checkout? On my credit card?
‘deLauny & Flood’ will appear on the Payment Received email from 2Checkout, ‘*’ will appear on your credit card statement.